Is CCTVplanner really free, or is this a trial?
Really free. The Free tier is permanent — 1 project, 6 cameras, no credit card, no expiry. Enough to design a real small site, render a real PDF and verify the math against your own datasheets. Standard is €4.17/mo when you outgrow it.
How does the free tier compare to cctvdesigntool.com's Starter?
CCTV Design Tool's Starter is capped at 3 cameras and 3 devices per project with a basic 3-page report. CCTVplanner's Free tier covers 1 project with up to 6 cameras and all features — full DORI calculation, full canvas, watermarked PDF. The 6-camera ceiling typically fits a small retail unit, apartment block stairwell or two-bay garage; theirs forces upgrade on day one.
Can I import my existing cctvdesigntool.com project?
There is no direct project-file import — their project format is closed. What works in practice: export the floor plan from their tool as PDF or PNG, import that into CCTVplanner, then re-place the cameras using our 23,025-camera catalog. For a typical 20-camera site, plan on 15-30 minutes. The migration guide above covers it.
Both are browser-based — what's actually different?
The category is the same; the priorities differ. CCTVplanner emphasises EU hosting, full standards compliance (26 cited + validated), 19 UI languages including RTL, full DXF roundtrip, and a permanent free tier that covers real small sites. CCTV Design Tool emphasises polished UX, mature community and an established brand. If your priorities are EU/GDPR, multilingual, and budget-conscious, the math favours CCTVplanner. If you value brand maturity and slower release cadence, theirs is the safer pick.
Where is my data hosted?
Inside the European Union. CCTVplanner is operated by DEFENSAR — 100% Engineered and Hosted in EU. No third-country transfers in the default stack, GDPR-aligned by default, with a built-in DPIA worksheet (Art. 35) for your customer deliverables.
Do you also support thermal cameras / Johnson Criteria?
Yes. 64 verified thermal camera models with datasheet DRI tables, Johnson Criteria (NATO STANAG 4347) implementation, dual-spectrum FOV cone rendering. Long-range thermal SKUs (Hikvision HM-TD2638 at 450m, DS-2TD8 at 1500m+) supported natively in the designer.
What about offline access?
Once the app has loaded once, the PWA caches it for offline use — useful in basements, remote sites, on long flights. Cloud sync resumes automatically when you reconnect.
How do I switch without losing my current work?
Keep your CCTV Design Tool account active during transition — their Free Starter never expires, so old projects remain accessible. Move new projects into CCTVplanner as they come in. After 1-2 months your team will be in CCTVplanner muscle memory and the paid renewal becomes unnecessary.